Exchange & Return Policy

At WaterMLN, your satisfaction is our top priority. We want you to feel confident and happy with your purchase. Here’s how our exchange policy works:

  • Try-On with Confidence: We understand the importance of getting the perfect fit, especially with swimwear. That's why we invite you to try on your items while the courier is present. This way, you can ensure the fit and style are just right for you or your child before finalizing your purchase.
  • Hygiene and Safety: Swimwear is a delicate product, and maintaining the highest standards of hygiene is crucial. Once the courier leaves, we are unable to accept returns or exchanges to ensure that every piece we provide is clean and safe for our customers.
  • Non-Refundable Shipping Fees: We strive to offer the best service possible, but please note that shipping fees are non-refundable.

We appreciate your understanding and cooperation. This policy helps us maintain the integrity and quality of our products, ensuring that every customer receives swimwear that is fresh and unworn. If you have any questions or need assistance, our friendly customer service team is here to help!